Tom Tailor CH Reviews
(Rated by 8 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
4.3
Base on 8 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.5
- Price & Quality4.4
- Customer Service4.5
- Shipping & Delivery4.7
- Return Policy4.7
Recent Customer Reviews (8)
Amanda Bishop
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Charles Pickering
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Cecil Roos
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Fidel Fryer
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Isabelle Bolton
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Katie Barrett
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Jane Mantooth
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Elsa Zito
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Tom Tailor CH Pricing
Sweaters and pullovers
CHF 25.90 - CHF 50.31
Jeans
CHF 43.92 - CHF 69.90
Jackets and coats
CHF 61.53 - CHF 154.00
Accessories like wallets and bags
CHF 32.90 - CHF 51.90
Items generally
CHF 25 - CHF 150
Free delivery
over CHF 29.90
Payment Methods
Accepted Payment Options:
Prices for items on Tom-tailor.ch vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Tom Tailor CH credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Tom Tailor CH Pros & Cons
Pros
1
Good quality clothing with durable materials praised by customers.
2
Fair pricing with frequent discounts and promotions, enhancing value for money.
3
Quick and efficient delivery service reported by many users.
4
User-friendly website with easy navigation, clear product descriptions, and size charts.
5
Smooth return and credit process noted positively by customers.
6
Well-integrated e-commerce system ensures stock consistency between online and physical stores.
7
Personalized user profiles improve shopping experience.
CONS
1
Mixed customer service experiences, with some complaints about delayed responses.
2
Occasional payment system issues , leading to double charges or refund delays.
3
Slightly higher pricing than some competitors, though somewhat justified by quality.
4
Extra costs like bag charges for packaging caused dissatisfaction in some cases.
5
Order cancellation challenges reported when mistakes occur in purchasing.
6
Some variability in order fulfillment quality based on individual reviews.
Tom Tailor CH Features and Benefits
Features
Premium Mobile Shopping Experience
consumer app designed for enhanced customer engagement
Good quality clothing
durable materials praised by customers
Fair pricing
frequent discounts and promotions, enhancing value for money
Quick and efficient delivery
reported by many users
User-friendly website
easy navigation, clear product descriptions, and size charts
Smooth return and credit process
noted positively by customers
Well-integrated e-commerce system
ensures stock consistency between online and physical stores
Personalized user profiles
improve shopping experience
Discounts and promotions
up to 20-30% off on selected items, including seasonal discounts and extra savings
Free delivery
available above a certain threshold (e.g., over CHF 29.90)
60 days return period
at no cost by using the provided return shipping label
Return drop-off options
at any Päckli Point or Swiss Post branch
Prompt refunds
to the payment account used